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Shipping-policy

Shipping Policy

Payment Methods
  • We accept American Express, Discover, MasterCard, and Visa.  Of course, we also accept CLOZTALK gift cards!  Sorry, we do not accept money orders or C.O.D.’s.
Shipping Methods
  • Orders ship on Monday through Friday, excluding United States holidays.  Delivery is possible on any weekday or Saturday, but not on Sunday.
  • All orders ship through FedEx and are delivered by the US Postal Service (USPS).
  • We deliver to all 50 states (including Alaska and Hawaii) and the US territories.  However, orders can only originate from the 48 contiguous states. 
  • We ship to PO Boxes and military APO, FPO and DPO destinations.
Shipping Charges
  • Shipping charges will be displayed at checkout.  The charges are based on the dimensions and weight of your selected item(s), as well as the recipient's location.
Track Your Order
  • You will be provided with the FedEx tracking number once your order ships.
Sales Tax
  • All orders shipped will be subject to applicable sales tax in accordance with State law.
Undeliverable Orders
  • We will ship your package to the address you provide at checkout.  In the event that an order is returned as undeliverable, we will send you an email notifying you of the return and will issue a refund for the order, less shipping charges and return fees.
Making Changes to Your Order
  • Most orders ship within one to two business days of the order date.  Orders that have already shipped cannot be changed.
  • If your order has not shipped, you can request changes by contacting Customer Service at (312) 588-9990 or