Version Date: July 29, 2021
INFORMATION COLLECTION AND USE
We may collect information submitted by users, information received on the basis of users’ visits to, interactions with, and activities on our Site, and other information provided by third-party vendors. We may use various technologies (e.g., cookies) on our Site to collect information about your device and about your activities on our Site, including which pages of our Site that you visit.
Personal Data Collected Through User Submissions
“Personal Data" includes information that personally identifies you, such as your name, your mailing address, your email address, your phone number, your credit-card information, etc. We collect and store Personal Data that you submit to us, including via registration or purchase activities. We use Personal Data for our operational and commercial purposes, including to process your order, to send order and shipping confirmations to you, and to send marketing information about our products that may be of interest to you.
You are under no obligation to provide us with Personal Data, but your refusal to do so may prevent you from using certain features of our Site, such as the e-commerce portion.
Usage Data Collected Through User Visits, Interactions, And Activities
Cookies and Tracking Data
Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Cookies can be divided into two different types: session and persistent. Session cookies are typically deleted when you close your browser. Persistent cookies, in contrast, remain stored on your computer after you close your browser until they are deleted either because they expire or you delete them.
Cookies are often used in conjunction with other technologies, such as beacons, tags, and scripts, to understand online behavior, to collect and track information, and to improve and analyze our Site experience.
None of these cookies is strictly necessary to access our Site. You may set your browser to refuse all cookies or to indicate when a cookie is being set. However, if you do not accept cookies, parts of our Site may function differently and you may not be able to use some portions or features of our Site. For more information about how to manage your cookies and your cookie preferences, please use the “help” menu of your web browser or explore the customer support sections of your web browser. To “opt out” of Tailored Advertising, please see the “Your Rights And Choices” section below.
We also collect certain additional passive tracking data concerning your device and how you access and use our Site ("Usage Data"). This Usage Data includes information such as your computer's Internet Protocol ("IP") address, browser type, and browser version, as well as the pages of our Site that you visit, the times and dates of your visits, the time spent on, and interactions with, those pages, location data, and diagnostic data. You can enable or disable location services when you use our Site at any time, through your device settings.
CLOZTALK may use third-party technology providers to monitor and analyze the use of our Site. This includes Google Analytics, which is a web analytics service offered by Google that tracks and reports website traffic, including demographics and interests. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/.
Your Rights And Choices
Unsubscribe/Right To Withdraw/Revoke Consent
If you do not want us to contact you or send you information by email, postal mail and/or telephone, or if you would like to change any of the information that you have previously provided to us, please let us know by emailing us at info@CLOZTALK.com. You may also unsubscribe from receiving our newsletters, marketing, and promotional materials by following the unsubscribe link in our marketing and promotional emails or the instructions provided in any other communication we send.
Opt-Out/Right to Withdraw/Revoke Consent
You may refuse or remove persistent targeting cookies by:
- “Opting out” of “interest-based advertising”/“online behavioral advertising”/Tailored Advertising via third-party advertising cookies at the following websites:
- Adjusting your browser settings to refuse or remove cookies.
You may opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout/.
You can learn more about Google’s ad personalization mechanism, including your choice to opt-out, here: https://adssettings.google.com/u/0/authenticated?hl=en
Please note that there may be a slight delay between your unsubscribing and/or Matched Ads email opt-out elections and the processing of such elections. Please also note that we are not responsible for third parties’ failure to comply with opt-out instructions.
Use Of Collected Data
We use the information we collect for our operational and commercial purposes, including:
- Product, service, and contract fulfillment (including to manage, perform, and administer our contracts)
- Customer support (including to manage and administer our relationships with our customers and potential customers, and to maintain and improve the experiences of our customers and potential customers)
- Quality assurance and supply chain management (including to assist in buying decisions)
- Site performance and administration (including to measure the number of visitors to different sections and pages of our Site, to determine how best to enhance the usability and performance of our Site, and to detect and prevent fraud)
- Marketing and advertising (to send marketing information about our products and services to consumers, and to engage in advertising, including Tailored Advertising)
- Other communications with customers
- Internal financial, employment, and administrative purposes
- Compliance with legal/regulatory obligations
Retention Of Personal Information
CLOZTALK will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction, in jurisdictions where the data protection laws may differ than those from your jurisdiction.
If you are located outside of the United States and provide information to us, please note that such information, including personal data, may be sent to, and processed in, the United States and/or other countries. By providing us with your personal data, you consent to such transfers to and subsequent processing in such countries (including the United States), which your country may not consider to provide for adequate privacy protections. You may withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Sharing And Disclosure Of Data
We may share your information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing payments, providing customer service and marketing assistance, performing business and sales analysis, supporting our Site functionality and supporting other features offered through our Site, and providing advertising and marketing services (including delivering Tailored Advertising and email marketing campaigns, and analyzing and improving the effectiveness of our advertising and marketing). These service providers may have access to personal information needed to perform their functions and are generally not permitted to share or use non-aggregated personal information for any other purposes. In addition, we may share your personal information with third-party advertising, marketing, and data service companies in connection with our use of their data cooperative and data enrichment, verification, and analytics products and services, which sharing may constitute a “sale” under the California Consumer Privacy Act (CCPA).
Disclosure for Law Enforcement or Legal Requirements
Under certain circumstances, CLOZTALK may be required to disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. CLOZTALK will disclose your information in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of CLOZTALK
- To prevent or investigate possible wrongdoing in connection with our Site
- To protect the personal safety of users of our Site or the public
- To protect against legal liability
Security Of Data
"Do Not Track" Signals
Do Not Track (DNT) is a preference that you can set in your web browser. Please note that we do not alter our Site’s data collection and use practices when we see a DNT signal from your browser.
Links To Third-Party Websites And Third-Party Features
Liking, Sharing, and Logging-In. We may embed a pixel or other technology on our Site that allows you to “like” or “share” content on, or log in to our Site, through third-party services, including social networks such as Facebook. If you choose to engage with such a third-party service through our Site, we may collect any information you have authorized the third-party service to share with us (such as your user ID, billing information, public profile information, email address, birthday, friends list, and other account and profile data). Likewise, if you choose to engage with such a third-party service through our Site or visit our Site while logged in to that third-party service on your device or through our Site, the third party may receive information about your activities on our Site and be able to associate that information with information the third party already has about you.
Our Site is not intended for children, and we do not sell products for purchase by children. Our children's products are intended for purchase by adults. Minors (generally, children under the age of 18) may use our Site only with the involvement and permission of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that personal information from our servers.