Privacy-Policy

PRIVACY POLICY

Version Date: July 29, 2021 

GENERAL PURPOSE

CLOZTALK (collectively, “CLOZTALK”, “we”, “us”, or “our”) respects the privacy of our users (“user” or “you”). Your privacy is important to us and we are committed to protecting it. We do not sell or rent your individual personal information to anyone. Please read our Privacy Policy to learn how we collect, use, disclose, and safeguard your data when you visit our website, including social media channels, mobile site, or connected or related media form (collectively, our “Site”).

Please read this Privacy Policy carefully. Please note that, when used in this Privacy Policy, the term “including” (as well as related terms such as “include” and “includes”) means “including, but not limited to,” and is meant to be inclusive, not exclusive. This Privacy Policy forms part of our Terms and Conditions Agreement.

BY USING OR ACCESSING OUR SITE, YOU ARE ACCEPTING TO BE BOUND BY THIS PRIVACY POLICY.  IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE OR ACCESS OUR SITE. This Privacy Policy may change from time to time. Each time you use the Site, the current version of the Privacy Policy will apply. Accordingly, when you use our Site, you should check the “Effective Date” at the top of the Privacy Policy and review any changes since the last version.

INFORMATION COLLECTION AND USE

We may collect information submitted by users, information received on the basis of users’ visits to, interactions with, and activities on our Site, and other information provided by third-party vendors. We may use various technologies (e.g., cookies) on our Site to collect information about your device and about your activities on our Site, including which pages of our Site that you visit.  

Personal Data Collected Through User Submissions

“Personal Data" includes information that personally identifies you, such as your name, your mailing address, your email address, your phone number, your credit-card information, etc. We collect and store Personal Data that you submit to us, including via registration or purchase activities. We use Personal Data for our operational and commercial purposes, including to process your order, to send order and shipping confirmations to you, and to send marketing information about our products that may be of interest to you.

You are under no obligation to provide us with Personal Data, but your refusal to do so may prevent you from using certain features of our Site, such as the e-commerce portion. 

Usage Data Collected Through User Visits, Interactions, And Activities 

Cookies and Tracking Data

We use cookies, pixels, and other online tracking technologies to collect information, including to understand visitor activity on our Site and to make your time on our Site to be as easy, user-friendly, and productive as possible. 

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Cookies can be divided into two different types: session and persistent. Session cookies are typically deleted when you close your browser. Persistent cookies, in contrast, remain stored on your computer after you close your browser until they are deleted either because they expire or you delete them. 

Cookies are often used in conjunction with other technologies, such as beacons, tags, and scripts, to understand online behavior, to collect and track information, and to improve and analyze our Site experience.

We use cookies to provide you with customizations of your experience, such as providing correct language preferences, remembering items you may have put in your cart, in connection with “Tailored Advertising” (which associates a user’s activity and interest information, demographic information, geographic information, and similar information with a browser cookie or other online identifier in order to provide more useful and relevant advertising), and for other customization purposes. We may use the services of third-party providers in connection with our use of cookies.

None of these cookies is strictly necessary to access our Site. You may set your browser to refuse all cookies or to indicate when a cookie is being set. However, if you do not accept cookies, parts of our Site may function differently and you may not be able to use some portions or features of our Site. For more information about how to manage your cookies and your cookie preferences, please use the “help” menu of your web browser or explore the customer support sections of your web browser. To “opt out” of Tailored Advertising, please see the “Your Rights And Choices” section below.

Usage Data

We also collect certain additional passive tracking data concerning your device and how you access and use our Site ("Usage Data"). This Usage Data includes information such as your computer's Internet Protocol ("IP") address, browser type, and browser version, as well as the pages of our Site that you visit, the times and dates of your visits, the time spent on, and interactions with, those pages, location data, and diagnostic data.  You can enable or disable location services when you use our Site at any time, through your device settings. 

Analytics

CLOZTALK may use third-party technology providers to monitor and analyze the use of our Site. This includes Google Analytics, which is a web analytics service offered by Google that tracks and reports website traffic, including demographics and interests. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/.

Tailored Advertising

CLOZTALK uses third-party services to advertise our products and services to you after you visit our Site. We and our third-party vendors use cookies and other online tracking technologies on our Site and in third-party services (including in emails and advertisements and on other digital properties) to track your activities across time and services for purposes of associating the different devices you use, and delivering relevant Tailored Advertising and/or other content to you and others on our Site and in third-party services or third-party digital properties after you have left our Site. In addition to the use of such online tracking technologies, we may also upload customer lists (including email addresses) to third-party service providers, such as Facebook and Google, to have customized ads served to people (or people similar to people) who have visited our Site (“Matched Ads”). “Matched Ads” may be considered a kind of Tailored Advertising. 

Your Rights And Choices

Unsubscribe/Right To Withdraw/Revoke Consent

If you do not want us to contact you or send you information by email, postal mail and/or telephone, or if you would like to change any of the information that you have previously provided to us, please let us know by emailing us at info@CLOZTALK.com. You may also unsubscribe from receiving our newsletters, marketing, and promotional materials by following the unsubscribe link in our marketing and promotional emails or the instructions provided in any other communication we send.

Opt-Out/Right to Withdraw/Revoke Consent
You may refuse or remove persistent targeting cookies by:

You may opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout/.

You can learn more about Google’s ad personalization mechanism, including your choice to opt-out, here: https://adssettings.google.com/u/0/authenticated?hl=en

Please note that there may be a slight delay between your unsubscribing and/or Matched Ads email opt-out elections and the processing of such elections. Please also note that we are not responsible for third parties’ failure to comply with opt-out instructions. 

Use Of Collected Data

We use the information we collect for our operational and commercial purposes, including:

  • Product, service, and contract fulfillment (including to manage, perform, and administer our contracts) 
  • Customer support (including to manage and administer our relationships with our customers and potential customers, and to maintain and improve the experiences of our customers and potential customers)
  • Quality assurance and supply chain management (including to assist in buying decisions)
  • Site performance and administration (including to measure the number of visitors to different sections and pages of our Site, to determine how best to enhance the usability and performance of our Site, and to detect and prevent fraud)
  • Marketing and advertising (to send marketing information about our products and services to consumers, and to engage in advertising, including Tailored Advertising)
  • Other communications with customers
  • Internal financial, employment, and administrative purposes
  • Compliance with legal/regulatory obligations

Retention Of Personal Information

CLOZTALK will retain your personal information only for as long as is reasonably necessary for the purposes set out in this Privacy Policy. The criteria used to determine the retention periods include: (i) how long the personal information is needed to provide the services and operate the business; (ii) the type of personal information collected; and (iii) whether we are subject to a legal, contractual, or similar obligation to retain the data (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes). 

CLOZTALK will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction, in jurisdictions where the data protection laws may differ than those from your jurisdiction.
If you are located outside of the United States and provide information to us, please note that such information, including personal data, may be sent to, and processed in, the United States and/or other countries. By providing us with your personal data, you consent to such transfers to and subsequent processing in such countries (including the United States), which your country may not consider to provide for adequate privacy protections. You may withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Sharing And Disclosure Of Data

Sharing

We may share your information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing payments, providing customer service and marketing assistance, performing business and sales analysis, supporting our Site functionality and supporting other features offered through our Site, and providing advertising and marketing services (including delivering Tailored Advertising and email marketing campaigns, and analyzing and improving the effectiveness of our advertising and marketing). These service providers may have access to personal information needed to perform their functions and are generally not permitted to share or use non-aggregated personal information for any other purposes. In addition, we may share your personal information with third-party advertising, marketing, and data service companies in connection with our use of their data cooperative and data enrichment, verification, and analytics products and services, which sharing may constitute a “sale” under the California Consumer Privacy Act (CCPA). 

Disclosure for Law Enforcement or Legal Requirements

Under certain circumstances, CLOZTALK may be required to disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. CLOZTALK will disclose your information in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of CLOZTALK
  • To prevent or investigate possible wrongdoing in connection with our Site
  • To protect the personal safety of users of our Site or the public
  • To protect against legal liability

Security Of Data

Data security is important to us, but please keep in mind that no method of transmission over the Internet or method of electronic storage or transmission is 100% secure. While we strive to use reasonable and appropriate means to protect information, we cannot guarantee its absolute security. We do and will take reasonable and appropriate steps designed to ensure that your data is treated securely and in accordance with this Privacy Policy.

"Do Not Track" Signals

Do Not Track (DNT) is a preference that you can set in your web browser. Please note that we do not alter our Site’s data collection and use practices when we see a DNT signal from your browser.

Links To Third-Party Websites And Third-Party Features

Our Site may contain links to third-party websites and other media channels. Once you leave our Site to go to a third-party website or other media channel, you should know that we neither own nor control third-party websites or other media channels.  This means that our Privacy Policy does not apply to third-party websites or other social media and to the information provided to or gathered by the third-party websites or other social media. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. These third-party websites may independently solicit and collect from you and in some instances provide us with information about your activities on those websites. It is your responsibility to inform yourself of the privacy policy and practices of a third-party website or other social media, and to protect the privacy of your information.

We may allow you to connect our Site to a third-party service or offer portions of our Site through a third-party service (“Third Party Features”). If you use a Third Party Feature, both we and the applicable third party may have access to and use information associated with your use of the Third Party Feature, and you should carefully review the third party’s privacy policy and terms of use. Some examples of Third Party Features include the following: 

Liking, Sharing, and Logging-In. We may embed a pixel or other technology on our Site that allows you to “like” or “share” content on, or log in to our Site, through third-party services, including social networks such as Facebook. If you choose to engage with such a third-party service through our Site, we may collect any information you have authorized the third-party service to share with us (such as your user ID, billing information, public profile information, email address, birthday, friends list, and other account and profile data). Likewise, if you choose to engage with such a third-party service through our Site or visit our Site while logged in to that third-party service on your device or through our Site, the third party may receive information about your activities on our Site and be able to associate that information with information the third party already has about you. 

Brand Pages. We may offer our content on social networks such as Facebook, Instagram, LinkedIn, and Twitter. Any information you provide to us when you engage with our content (such as through our brand pages) is treated in accordance with this Privacy Policy. Also, if you publicly reference our Site on a third-party service (e.g., by using a hashtag associated with CLOZTALK in a tweet or post), we may use your reference on or in connection with our Site.

Children's Privacy

Our Site is not intended for children, and we do not sell products for purchase by children. Our children's products are intended for purchase by adults. Minors (generally, children under the age of 18) may use our Site only with the involvement and permission of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that personal information from our servers.

Privacy Policy Changes

We may change or modify this Privacy Policy at any time, for any reason, and without prior notice. We will alert you about any changes by updating the “Version Date” of this Privacy Policy. Any changes or modifications will be effective immediately. We encourage you to periodically review this Privacy Policy for any changes or modifications.

Contact

If you would like to contact us about our Privacy Policy, please email us at info@CLOZTALK.com.