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Returns & Exchanges

Returns & Exchanges

Timing

Returns and exchanges must be made within 30 days of your order date.

We will try to process your return or exchange within 7 business days after we receive your returned item(s).  Please allow for a full billing cycle for your refund to appear on your credit card statement.

Condition of Item

Items must be unworn and in good condition, as when the order first arrived to you.

Exchanges

An item can be exchanged for another size of the item that you received.

Shipping Charges

Your original shipping cost cannot be refunded.

If the return or exchange is a result of our error or if the item arrived damaged to you, we will refund you the shipping cost to return the item to us.  If we are sending a replacement item to you, we will cover the shipping cost of sending the replacement item to you.

Refunds

No refunds will be given without your confirmation email receipt.

We will refund you against the original method of payment as soon as we receive your returned item(s).

Making a Request for Return or Exchange

To request a return or exchange, please contact Customer Service at (312) 588-9990 or